FAQ — JME Home Medical Equipment Miami

Question 1

Where can I buy medical supplies in Miami?

Accepted Answer

JME Home Medical Equipment is located at 1823 Ponce de Leon Blvd, Coral Gables, FL 33134 — just minutes from downtown Miami, Brickell, and Coconut Grove. We're open Monday through Friday, 10am to 4pm. You can also shop our full catalog online at jairosmedical.com and have supplies shipped anywhere in Miami-Dade County.

Question 2

What are your store hours?

Accepted Answer

Our Coral Gables store is open Monday through Friday, 10:00 AM to 4:00 PM. We are closed on weekends and major holidays. You can shop online 24/7 at jairosmedical.com.

Question 3

Do you ship medical supplies in Miami and South Florida?

Accepted Answer

Yes — we ship throughout Miami-Dade County and all of South Florida with flat-rate shipping of $7.99. Most orders ship within 1–2 business days. You can also pick up your order in-store at our Coral Gables location.

Question 4

Do you have bilingual staff?

Accepted Answer

Yes! Our team speaks both English and Spanish — hablamos español. We want every patient and caregiver in Miami to feel comfortable getting the help they need.

Question 5

What types of medical supplies do you carry?

Accepted Answer

We stock 500+ home medical equipment products including wheelchairs, walkers, rollators, incontinence supplies, wound care products, compression garments, respiratory equipment (nebulizers, CPAP accessories), bathroom safety aids, hospital beds, nutritional supplements, and much more.

Question 6

Does Medicare cover medical equipment in Miami?

Accepted Answer

Yes — Medicare Part B covers many durable medical equipment (DME) items when prescribed by a doctor. As a licensed DME supplier, JME Home Medical Equipment can help you navigate coverage for wheelchairs, walkers, hospital beds, CPAP machines, nebulizers, and more. Call us at (305) 529-9976 to discuss your specific needs and coverage.

Question 7

What is a DME supplier?

Accepted Answer

A DME (Durable Medical Equipment) supplier is a licensed provider of medical equipment prescribed for home use. DME includes items like wheelchairs, walkers, hospital beds, CPAP machines, and incontinence supplies. JME Home Medical Equipment has been a licensed DME supplier serving Miami and South Florida since 1988.

Question 8

Do you accept HSA and FSA cards?

Accepted Answer

Yes! We accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards for eligible medical supply purchases. This lets you pay with pre-tax dollars, which can save you 20–30% on qualifying items.

Question 9

Do you accept private insurance?

Accepted Answer

Many of our products may be covered by private insurance plans. We recommend calling your insurance provider to verify coverage for specific items, then contacting us at (305) 529-9976 to discuss your needs.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), HSA/FSA cards, and debit cards. We do not currently accept cash for online orders.

Question 11

Can I rent a wheelchair in Miami?

Accepted Answer

Yes! JME Home Medical Equipment offers wheelchair rentals with same-day pickup at our Coral Gables store. We carry standard manual wheelchairs, lightweight transport chairs, and bariatric wheelchairs. Rental terms are flexible — short-term (days/weeks) or long-term (months). Call (305) 529-9976 for availability and pricing.

Question 12

What is the difference between a rollator and a wheelchair?

Accepted Answer

A rollator (rolling walker) is a mobility aid for people who can walk but need support and balance assistance. It has wheels, hand brakes, and usually a seat for resting. A wheelchair is for people who cannot walk or need to conserve energy — the user sits and is either self-propelled or pushed by a caregiver. JME carries both, and our staff can help you choose the right option.

Question 13

How long can I rent a wheelchair?

Accepted Answer

We offer flexible rental terms — from a few days for post-surgery recovery to several months for longer-term needs. Contact us at (305) 529-9976 to discuss your situation and we'll find the right rental plan for you.

Question 14

Do you carry incontinence supplies in Miami?

Accepted Answer

Yes — incontinence supplies are one of our most popular categories. We carry adult briefs, pull-ups, underpads, bed pads, and skin care products from trusted brands. Shop online or visit our Coral Gables store for same-day pickup.

Question 15

Do you carry wound care supplies?

Accepted Answer

Yes — we stock a comprehensive range of wound care products including gauze, dressings, bandages, wound cleansers, and specialized wound care items. Our staff can help you find the right products for your specific wound care needs.

Question 16

Do you carry CPAP supplies and accessories?

Accepted Answer

Yes — we carry CPAP accessories including masks, tubing, filters, and cleaning supplies. We do not sell CPAP machines directly, but we can help you find the accessories you need for your existing equipment.

Question 17

Can I return a product?

Accepted Answer

We accept returns on unopened, unused products in original packaging within 30 days of purchase. For hygiene reasons, we cannot accept returns on opened incontinence products, wound care items, or personal care products. Please contact us at (305) 529-9976 or info@jairosmedical.com to initiate a return.

Frequently Asked Questions

Shopping & Location

Insurance, Medicare & Payment

Wheelchair Rental

Products & Availability

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